Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

• Standard delivery time is 3–7 business days, depending on the location.
• Delivery timelines may vary due to external factors such as weather, courier delays, or remote locations.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping may be available on selected orders or promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or message.
• Customers can use the tracking number to monitor delivery status.

5. Delivery Issues

• If your order is delayed, lost, or marked as delivered but not received, contact support within 48 hours.
• Assistance will be provided to resolve the issue with the courier partner.

6. Incorrect Address

• Ensure the shipping address is correct at the time of placing the order.
• Orders shipped to incorrect or incomplete addresses may not be eligible for refund or reshipment.

7. Undelivered Packages

• If a package is returned due to failed delivery attempts, additional shipping charges may apply for re-delivery.

For any shipping-related queries, contact: casubhoyenterprises@gmail.com